Think Fast, Talk Smart: Communication Techniques

He Never uses "um","well","ah","hmm" for 50mins. Incredible....

Remind me iff you're watching this video in 2024

I was brushing my teeth and this video popped up on my feed. Instantly, I recognized Matt’s face right away.. he was my speech professor in 2007! So happy to see him here all of these many years later!! Good memories came back right away cause he was one of the best teachers!

"If you are striving for greatness, dare to be dull" Amazing advice!

Here's the notes I took, hope they are beneficial
1. Have Anxiety under control
1. Greeting Anxiety
- Greet Anxiety, say hello to it, it's normal and natural, Take a deep breathe
- Anxiety helps us, we just want to manage it
2. Reframing it as a conversation
- Use conversational language (Inclusive language)
- start with questions in your presentation
- reframe presentation as conversation with audience
- presenting isn't performing
3. Be in the present moment
- bring yourself to present not the future
- Be present Oriented
- Walk out a building before talk
- count number by back
Audience should be comfortable
2. Ground Rules
- Get yourself out of your own way, don't be perfectionist
- See things as an opportunity not a threat
- Improvise
- Dare to be dull
- "Yes and .. " make it always on your tongue
3. Slow down and listen
- You should be in service of your audience
4. We have to tell a story
- Never lose audience, you can hook them by a story
- you have two structure :
1. Problem → Solution → Benefits
2. What → So what ? (Why) → Now what
-Structure sets you free

Who's here learning to be a human after Covid

Who's watching in 2024 😊❤

Please tell me who is watching from India and in 2024 let's seen it😊😊😅😊

I have studying to do. So I'm procrastinating productively by watching this video.

Notes, general ideas, and summary:
Agenda of being an effective speaker regardless of it's being planned or spontaneous, depends on:
1. Anxiety management.
2. Ground rules.
3. Speaking spontaneously.
- Anxiety management
85% of people are nervous when they speak in public. Anxiety isn't inherently a bad thing it can help you focus. However, excessive anxiety could impair our ability to speak spontaneously.
The techniques used in anxiety management:
- When anxiety symptoms kick in few minutes before public speaking (as in gurgly stomach, shaking limbs, etc.), just be mindful about them, acknowledge them and don't resist them "We simply greet our anxiety and say hey" Take a deep breath and don't let anxiety spiral out of control.
- Re-framing public speaking as a conversation and not a performance. There is no "right" or "wrong" way of presenting (although there are certainly better or worse ways). there are multiple ways to make it as a conversation like:
- Start with questions: they are dialogic in nature. They could be rhetorical, polling, or simply asking for information.
- Using conversational language. Using an inclusive language and not distance the audience from ourselves and the speech, in addition to having a relaxed body language.
- Be present oriented. Don't think about the far future. This in turn will clear your mind and make you less nervous. There are some ways of becoming present in the moment such as doing pushups, walking, listening to music, tongue twisters (they can help in warming up the voice as an added benefit) or it could be anything that brings the attention and use some cognitive resources.
- Ground rules for being comfortable in speaking in spontaneous situations
- Get out of your own way. Dare to be dull. Don't worry about being perfect or doing stuff flawlessly. Improvise, don't stockpile information, let your brain act spontaneously. Train the skill of improvisation. Because aiming at greatness could be in your way due to over evaluation, and over analyzation which leads to freezing up.
- See things as opportunities and not as challenges or threats. Make it a conversation and don't make it an adversarial situation. Make it an opportunity to clarify and explain what's in your head, and understand what people are thinking. Take a "Yes, and.." approach instead of "No, but..".
- Slow down and listen. "You need to understand the demands of the requirement you find yourself in, in order to respond appropriately". Don't jump to conclusions without gathering enough information. So, slow down and listen to understand and be in touch with the receiver to fulfill your obligation as a communicator. "Don't just do something, stand there."
- Tell a story. Respond in a structured way. Having a structure is key to having a successful spontaneous, and planned speaking. It increases processing fluency which is how effective we process information. We process and retain structured information 40% more reliably and accurately than non-structured ones. For example to memorize a string of 10 numbers we structure them into 3,3, and 4 numbers. Structure helps us Remember.
A couple of useful structures:
- The "Problem > Solution > Benefit" Structure. You firstly start talking about what is the problem, then talk about a way/ways to solve the problem, and finally, talk about the benefit of solving it. Never lose your audience. Set expectations and provide a structure to keep the listener on track, and this structure helps with that. Could be re-framed as "Opportunity > Solution [steps to achieve it] > Benefit"
- The "What? So what? Now what?" structure. Start firstly by talking about what the problem/idea is, why is it important, and then what the next steps are. This is a good formula for answering questions, and introducing people [Who they are? Why are they important? And what to do next with them (listening,drinking, etc..)]. In a spontaneous speaking situation we have to think about two things simultaneously; Figure out what to say and how to say it.
Practicing these structures is a key skill for effective spontaneous thinking. "Structure sets you free."
Sorry if there are any grammatical or spelling errors. I'm not a native English speaker.
Edit: Spelling.

Dare to be dull.
I think this was speaking to me.
I often find myself stuck trying to give the very best but end up not doing it at all.
Thank you Matt Abraham, I'll allow myself to make mistakes and correct them as fast as I can.

😂me 2024 April 😊😊

Every family👨‍👩‍👦 has that one person who will break the family financial struggle, I hope you become the one🤝

Notes
7:58 manage anxiety - acknowledge your anxiety
9:22 reframe as a conversation, not as a performance.
9:52 ask questions -gets audience involved, frames a conversation.
10:12 note, should be questions -so you can answer, this is more helpful to remember
10:29 use conversational language -includes audience and can help manage anxiety
12:13 Be present-oriented -helps manage anxiety, helps bring you to the present
16:42 Get out of your own way -stop thinking you need to get it right -you over analyze, you over evaluate, all this can make you freeze up
24:41 make your challenging situations into opportunities -your approach affects the situation
32:51 co-create and share -helps feel less nervous and defensive -these traits can help you accomplish
33:32 slow down and listen -you need to fully understand the speaker in order to communicate
38:35 Don't just do something, stand there -listen and then respond
39:35 - 42:54 structures -structures in speaking helps you process information more effectively

I actually took the class he is referring to. It was a 12-week class held at the Stanford campus, a few hours a week. This is one of those "self improvement" classes that had a huge impact for me. It really helped me with public speaking inhibitions and freed myself to just speak and be in the moment. Highly recommended.

i love his way of speaking,
it feels like he is a father talking kindly to his own children (audience),
it's comforting and easier to understand ♡

He is very confident, calm and knows exactly what he is doing. He has the pulse of the audience. Even as an online audience, I found it very interactive.

First time in my whole life watching a video with 58min without getting bored even a second!!

I’ve been trying to find out why I some time freeze in the middle of a conversation and forget how to finish some of my sentences. This video right here has saved me from drowning with anxiety. I always knew I that I can communicate like no other when I’m full of confidence but when I crack under pressure, i become the most uncomfortable person to be around with. Day by day I’ll take everything on board from this video and will definitely revisit this in the near future

He seems so confortable talking in public that it also makes me more confortable to listen to him. Awesome video!

people listen to soft music to do their homework, but i find these hour long podcasts with speechless delivery more enticing and relaxing

It amazes me greatly how I go from living an average lifestyle to making over 63k per month
I've learned a lot over the past few years that there are plenty of opportunities in the financial markets; all it takes is just to focus on the right thing. Credits to Zach Micah Demers

It's so rare to find a person with such exceptional EQ. His voice alone exudes such openness and joviality that I could not but relate. My heart is pounding right now.

I'm happy to have come across this channel today. I battle a lot with anxiety hence it makes me paralyze when I'm doing a public speech or a presentation.

i saw this lecture and now i realised (again) how important Drama/ Theater lessons were to me. It changed me so much, mu communications and freedom of expression changed a lot.
I really hope to get back to it one day, and well, i hope more people have the same oportunities. Its a new world of undertanding art, comunications and people.

It's a trail of an excellent teacher to able to express ideas and concepts in a clear and concise manner. Mr. Abrahams is, definitely, one of the best couch you can find on the Internet on this touched nerve topic.

20 million views... proves how much we're all learning to be human

What I learned from this talk
1) anxiety is very natural and don’t let anxiety overtake you . Learn to manage it. I personally use deep breathing and meditation to overcome anxiety .
2) Be inclusive in your communication.
3) First become a good listener by being focused
4) Treat every speaking occasion as an opportunity not as a challenge
5) Remove No- But with Yes -And attitude
6) public speaking should be like an inclusive conversation not as a performance.
7) Your body language counts a lot .
8) structured communication- problem -solution - benefit OR what -so what - now what

The lecturer is super humble and funny! What an exquisit style of speech delivering!

The one thing I noticed is that he used humor to relax and open up his audience, which in turn helps him to do the same. Secondly, he used opportunities to make it interactive, which helps them learn better and also keeps their attention.

We read news in the media that doom and gloom is coming and we just accept it, doom and gloom doesn’t always have to be coming, I’ve read numerous success stories of people that are pulling off tremendous gains of up to $250K within weeks in this crazy market and I just want to learn how to achieve such figures.

🎯 Key Takeaways for quick navigation:
00:00 🎤 Effective spontaneous speaking is the focus of this workshop.
02:34 🗣️ Spontaneous speaking, like cold calls, introductions, and Q&A sessions, is more common than planned speaking.
04:39 😰 Managing anxiety is crucial for effective communication, and techniques like mindfulness can help.
08:15 💬 Speaking spontaneously should be seen as a conversation rather than a performance.
16:45 🚫 Don't overthink; get yourself out of the way when speaking spontaneously.
21:41 🧠 Get out of your own way to improve spontaneous speaking. It takes practice to overcome mental barriers.
24:43 🤝 See speaking opportunities as chances to clarify and connect, not just challenges. It changes your perspective.
37:57 🚀 Listening is crucial. Focus and listen to truly understand the other person before responding.
40:08 📜 Effective spontaneous speaking benefits from structured communication, like problem-solution-benefit or what-so-what-now-what.
42:58 🎯 Use structured approaches to convey your message effectively in spontaneous speaking situations. It helps you focus and deliver clear responses.
45:39 🗣️ Practice using structures in spontaneous speaking situations to reduce cognitive load and improve communication.
46:37 🧠 Managing anxiety, practicing a series of steps, including using structures, can make you a more confident and connected speaker.
51:16 🌐 When speaking to remote audiences, be mindful, use engagement techniques, and consider their cultural expectations to connect effectively.
52:40 💡 Handling hostile cross-examination: Identify key themes, paraphrase questions, and use concrete evidence to respond effectively.
57:34 🤔 When interviewing people who've had media training, ask "why" questions and invite them to provide advice to elicit more authentic and detailed responses.
Made with HARPA AI

If you wanna be successful, you most take responsibility for your emotions, not place the blame on others. In addition to make you feel more guilty about your faults, pointing the finger at others will only serve to increase your sense of personal accountability. There's always a risk in every investment, yet people still invest and succeed. You must look outward if you wanna be successful in life.

Finally KRplus Recommended something good

The most challenging part really is retaining audience's engagement. This is very helpful!

This is absolutely brilliant and I am so grateful that knowledge, wisdom, and guidance like this is readily available AND FREE on KRplus. thank you so much!

1. Manage anxiety
1. “Greet” anxiety. “This is me feeling nervous”
2. Reframe as a conversation not a performance
1. Start with questions (rhetorical, polling, etc.)
2. Use conversational language (“this is important to you” vs. “one must consider”, “step 1” vs. “The first thing for you to consider..”)
3. Be in present moment to eliminate anxiety (orientation to time influences reaction).
1. How: 100 pushups, tongue twisters, walk around building, focus on song, count backwards from 100 by tough numbers.
Tongue twister: I slit a sheet. A sheet I slit and on that slitted sheet I sit.
2. Warm up your voice
2. Practice Steps to Speak Spontaneously
1. Get out of own way (remove expectations)
Activity: Point and shout wrong name, without pre-planning
2. See interactions as opportunities not challenges
Activity: Surprise gift challenge. Giver: “I knew you’d like it because...”
3. Take time to listen
Activity: Spell letters of conversation
3. Use a useful structure
1. Problem/opportunity-> solution -> benefit
2. What?-> so what? (Why important) -> now what?
Book: “Speaking up without freaking out”

This video is never going to be die.
My grandson will learn mostly everything about presentation by this video

"What I have learned from this video is that listening is the key to being a good speaker. We should greet anxiety. If we get the opportunity to talk, just speak (get out of your own way) without worrying about whether you are right or wrong. Everyone gets anxious; it's normal. Speak confidently. Always use structured conversations when conveying the message. Thanks for the video."

I am not a native English speaker, yet your ideas was clear and concise. It has helped me in my endeavor to get over anxiety in speaking and in maximizing mediocrity to achieve greatness. i wish you the best in your book and lectures. Your lectures and methodology will help millions of folks.

He's a great communicator because he had me, a 15 years old teen watching this 58 minutes video without stopping

""Presenting" is not a performance"
Bro..tht line...will forever be engrained in my mind..

This is a great speaker to the core, and I have listened to this video for more than 5 times. As a podcaster, I see “Active Listening” as a fundamental communication skill. This is a great skill because it helps for full concentration, understanding, responding. In business, this technique is vital for building strong relationships with colleagues, clients, and stakeholders.

One of the best video on Communication skill I've ever watched. Thanks Stanford Business for uploading this.

He is an incredible speaker and he knows how to efficiently get his point across I am a high school sophomore and I watched this entire video no issues its understandable and easy to learn from and take into your own life.

“See, I’m having a conversation with 100 people”
...22M views later

If you wanna be successful, you must take responsibility for your emotions, not place the blame on others. In addition to making you feel more guilty about your faults, pointing the finger at others will only serve to increase your sense of personal accountability. There's always a risk in every investment, yet people still invest and succeed. You must look outward if you wanna be successful in life...

I have no idea how I am just now blessed enough to discover Matt Abrahams but he has a new fan! I have been meaning to watch this for while but as I was talking my morning meditation walk I tuned in to his Grit & Growth Podcast episode and just had to finally watch this.

just planned the best surprise party for my mom and gave the best speech i've ever given because of this video, thanks for your help sir! the best way to start progressing in life is by saving money, i promise nothing brings the confidence level up like a a good finance believe me!! i'm taking her to hawaii afterwards will tell you how the trip went

Damn, I’m half way through the video and it opened my eyes. I already had seen some tips and textbook advice but the way he presented everything was so easy to understand and apply in real life. I went to an interview and I felt so good after watching this - one of the best (if not the best) performances I’ve had for an interview LOL. I’m definitely going to finish the rest of the video and apply as much as I can because it is legit advice. Especially managing anxiety. What works best for me is slowing down. Never starting at 1000 words per minute! It helps sooo much to not have anxiety. You’d be surprised how well you can speak when you let what you’ve learned come out instead of your anxiety.

who is here 2024 to ur self

A good talk that deserves the speaker's name on the title- Matt Abrahams, and a completed intro in the brief.

I love the fact that this is the first video that I can focus on and not getting bored. I'm the introvert, like I always feel nervous and scared to present in front of my friends when that happens I tend to forgot about the topic that I'm going to talk about 😭 I really can't take that anxiety off

I just stumbled into this video and couldn't stop watching. Too good. I loved it.

I swear, its the best presentation and speech ive ever heard

The most inspiring thing about this video for me is his confidence while speaking and teaching
The flow is smooth and worth emulating

"Make your audience feel comfortable."
Wow.
This changed my perspective all over the place!
😱

Matt is gorgeous and super skilled podcast producer and an excellent lecturer/mentor.
I really improved my listening and speaking strategies throughout his lectures.

Notes.
Anxiety Management:
-Notice and accept you're being nervous, this avoid it to spin up
-Reframe, you're having a conversation, not a performance
.ask questions
.use conversational language
-Be present-oriented, don't think about consequences, just focus on the moment
Ground rules:
1. Get yourself out of the way, stop looking for perfection, "dare to be dull"
2. See the communication moment as an opportunity (for example to land more effectively your message)
3. Slow down and listen
4. Respond telling a story (having a structure)
.Structure #1: problem, solution, benefit
.Structure #2: what is it? why is important? what are the next steps? (what, so what, now what)

I'm glad I ran into this one. It's almost like the internet is monitoring me and had youtube say "this is the video for you".. I had a nervous session in class after running on zero hours of sleep, I really thought I was going to be able to do it but it was terrible. Will never do that again. Get your sleep before class.
There... I used the structure and I think it worked pretty well.

"in spontaneous speaking situations. The very first thing we have to do is manage our anxiety. Because you can't be an effective speaker if you don't have your anxiety under control. And we talked about how you can do that by greeting your anxiety, reframing as a conversation, and being in the present moment" I love the beginning and ending with words

I wanted to watch this video 2 yrs back but I was postponing it due to some work But now I have watched it completely it is an amazing video with helpful techniques for communication Thank you

Younger audience is just looking awkwardly at each other. The aged audience are the real learners they are taking the activities more seriously. Just loved their hunger for acquiring new knowledge!

Communication is AMAZING. It's ART all by itself. COMMUNICATION IS NOT ONLY VERBAL. Obviously, BODY LANGUAGE is essential as well. Not to mention. It's the SIMPLICITY for me. This Gentleman is literally having a conversation about CONVERSATION which equals, communication. Effective communication!
~ LISTENING. ✨

Listened to literally every podcast episode. First time seeing Matt visually. As always, great stuff. He’s my mentor and doesn’t even know it lol

This video was amazing I’m glad it came into my recommended, I think now I can overcome the confidence and anxiety to toast and appreciate my family when we eat at the table together

Great video. I interviewed for a job that requires public speaking and just the thought of even getting hired and preparing to speak has me shook. This video is full of great tips.

Incredible communication techniques! I’m so happy that I can watch this video for free. I think I’ll watch this wonderful interactive speech again and again❤

he is very calm and confident and know how he doing and he is very interactive when he talk his speech is very interesting for audience even they are online, so he is vary good speaker.

List:
Anxiety management:
• Anxiety isn’t bad, it gives us drive to continue speaking.
• Make your audience comfortable.
• When your nervous try greeting your anxiety.
• There are no mistakes in presenting.
• List questions that you’re going to answer while presenting.
• Use conversational language.
• Don’t worry about the future consequences.
• Try being in the moment.
• Warm up your voice.
Ground rules:
• Speak more spontaneously.
• Don’t be afraid to get things wrong.
• Don’t fallow patterns.
• Train your brain to get it out of the way.
• See things as an opportunity.
• Say more yes than no.
• Slow down, focus and listen.
• Respond with structure.
• Never lose your audience.
• Have ideas and themes.
• Paraphrase questions.
• Try figuring out who is your audience and what are their expectations.
• If you’re asking a question, ask for some advice.

This is amazing advice. Spontaneous speaking, off the cuff/in the moment, is a skill all professional service founders must master, and also teach their teams. Will be sharing this!

I dident really thought about spontanious speaking as problem to be solved altough it is some of the biggest barriers. My mind was almost of reborn as i listened to this lecture cant discribe the feeling. We have been tought by our schools our hole life ro think in a certain partern i really felt i was out of that trap listening to this 😊🙌🙌

This is one of the most fantastic academic workshops I have attended online, really worth wotching, it might make all the difference in the way you are doing things when it comes to public speaking and presenting in front of large number pf audience !!

"dare to be dull" is the best advice i think for working at a call center lol

"A Q&A session is an opportunity to clarify, to understand what people are saying"- Seeing it as an opportunity rather than a challenge and a threat. That whole sentence changed my life

I just discovered this today and I’m glad i chanced on this. I have battled anxiety for years as a very intelligent students and people’s choice for leadership yet anxiety has pulled me back. I hope to practice these to be confident in my delivery.

I'd love to be in the this institution listening to him guided by him. I'm indeed blessed to have searched about communicating. I have picked out more vocabulary than what I've received.❤😊

what is outstanding for me is, many old people want to hear and attend the seminar, and frequently ask the speaker how to talk effectively in order to talk without creating an altercation and ambiguity. Because I often see and feel, some of them are always feeling "I have been living in this world for a long time and you don't have the right to teach me how I live, specifically how to communicate with each other". But, amazingly, they're trying to listen and learn about it. I really appreciate those old people, furthermore, shout out to the speaker who gives a stunning presentation and education.

The fact that this video was uploaded way back 2014 and is still relevant until this day is 👌🏻✨

This was the best 1h of my entire day and it’s just 10am! Such a great talk , one of the best advices I have ever heard 👏🏻

I can't believe I just watched a 58-minute video in one sitting. Recently, I have turned to KRplus to broaden my knowledge and deepen my thinking process. However, this is the first video where I learned practical and applicable knowledge that'll stick. Good stuff, Matt!

Just watching him is a lesson in itself, such a professional speaker!

Am really grateful for this presentation.
I have always been nervous to ask my customers when they are paying their debts but now I feel able with structuring

General ideas that has been put forward by Mr Matt Abraham here will be really helpful for me in longrun. Accepting our anxiety and avoiding stock pilings of our brains makes us more creative. Matt abraham's way of communicating with his audience is exceptional. He acquired his audience attention with his confident and brilliant communicative skills.
Anyone Struggling with focus or communication , Matt Abraham is the man you can approach.

I believe gaining confidence and clarity in our communication can make a significant difference in various aspects of our lives. Thanks for sharing this valuable opportunity!

03:13 Responding to cold calls
04:37 Anxiety management
07:20 Mindfall management
10:26 Use conversational language
17:00 Get ourselves out of the way
24:15 Get out of our own way
39:15 Value of structure
49:35 Acknowledge the emotion

51:26 physical participation
54:42 Cultural expectations

shoutout to the people that are aged in this workshop yet actively learning at that stage.

🎯 Key Takeaways for quick navigation:
00:00 🎉 The session begins with a focus on enhancing effective communication in spontaneous situations.
00:26 💬 The session is interactive and participative, with emphasis on learning by doing.
01:30 🧠 The speaker uses a simple 'count the f's' exercise to demonstrate how easily we miss details, drawing a parallel to public speaking.
02:00 🔍 The focus of the session is spontaneous speaking - instances where one has to speak off the cuff and in the moment.
03:04 🎓 The workshop was created in response to student demands at a business school.
03:37 🌐 Spontaneous speaking, including introductions, feedback, and Q&A sessions, is more prevalent than planned speaking.
04:10 📝 The speaker outlines the agenda, which includes anxiety management, ground rules, and the core of the session.
04:39 😰 Public speaking anxiety is a common issue, and learning to manage this anxiety is vital.
06:10 🤹 A speaker's role is to make the audience comfortable so they can absorb the message.
07:09 🧘 Techniques to manage anxiety include acknowledging it and reframing the speaking situation.
08:15 🎭 Presenting should be viewed as different from performing; there's no one "right" way to present.
09:18 💬 Engaging your audience in conversation and using questions, rhetorical or polling, can effectively manage anxiety during a presentation.
10:21 🗣️ Using conversational language can make a speaker feel more at ease and foster a better connection with the audience.
11:26 😌 Employing methods to become present-oriented, like doing physical activities or saying tongue twisters, can help manage presentation anxiety.
14:43 🛠️ Reframing the situation as a conversation, greeting the anxiety, and becoming present-oriented are useful techniques to manage speaking anxiety.
15:17 🎤 The speaker outlines an interactive and participatory method for becoming more comfortable in spontaneous speaking situations.
16:45 ⚠️ Overemphasis on perfection can hinder effective spontaneous speaking; it's important to get out of your own way.
17:43 🕹️ The activity "shout the wrong name" is introduced as a way to demonstrate how our need to get things right can interfere with spontaneous speaking.
18:49 🧠 The speaker encourages the audience to participate in an activity where there's no "wrong" answer, teaching them to plan less and act more.
20:13 👯‍♀️ Participants engage in an exercise, speaking out words unrelated to what they see, noticing patterns their brain defaults to.
21:14 🔄 The audience is encouraged to dismiss these automatic thought patterns and see what emerges when not relying on them.
22:07 🎮 The speaker recommends practicing this kind of brain training game to overcome the barriers one creates for oneself.
23:42 🎭 The speaker advises the audience to "dare to be dull" as a strategy to prevent over-analysis and self-pressure, allowing natural responses.
24:43 🎁 The speaker emphasizes viewing speaking opportunities as a chance to clarify and understand, rather than a challenge or threat.
26:21 🎉 The audience is invited to participate in an imaginary gift exchange to help them perceive situations as opportunities.
27:54 🎁 The speaker introduces an interaction game where participants exchange an imaginary gift, and the receiver reacts positively, no matter what it is, emphasizing the need for positive responses in communication.
28:53 🎭 The speaker advises the audience to partner up and practice the imaginary gift exchange game, highlighting the importance of real-time interaction and response.
32:09 😮 In reflecting on the game, the speaker emphasizes the value of creativity and spontaneity in communication and the need to 'get out of our own way' to foster positive and open communication.
33:08 🤝 The speaker introduces the improvisation saying "Yes and" as a technique to open up opportunities and frame situations positively, underlining the potential of a positive mindset in communication.
34:11 👂 The speaker advises to slow down and listen, emphasizing the importance of understanding the audience's needs and responses to be an effective communicator.
34:35 🎲 The speaker introduces a new game where participants spell out everything they say to their partner, to highlight the importance of active listening and slowing down in communication.
37:01 🧠 Reflecting on the spelling game, the speaker points out that participants had to focus and couldn't think ahead, highlighting the value of staying present in the moment during communication.
37:57 🎧 Listening actively and understanding the message is crucial to delivering a targeted and effective response.
38:33 📖 The power of storytelling in communication: effective communication follows a structure, enhancing both spontaneous and planned speaking.
39:09 🧠 Structured information increases processing fluency: it is processed 40% more effectively than unstructured data.
40:08 💡 Introduction to useful communication structures: "Problem-Solution-Benefit" and "What-So What-Now What".
42:23 🗣️ Spontaneous speaking requires handling what to say and how to say it at the same time: structures help you decide the 'how', freeing you to think about the 'what'.
46:07 🛠️ These structures are tools that can help in spontaneous speaking situations by guiding the flow and order of your thoughts.
47:07 🚀 A four-step approach to spontaneous speaking: manage your anxiety, get out of your own way, give gifts (see interactions as opportunities), and use structures.
48:14 📘 Continuous practice using these techniques can make you more compelling, confident, and connected as a speaker.
48:46 🎤 The speaker encourages audience participation and is open to questions.
49:15 💥 In hostile situations, anticipate potential challenges, acknowledge the emotion without naming it, and reframe the situation to your comfort.
51:16 🌐 For remote audiences, include engagement techniques to maintain audience interest and participation.
52:40 ⚖️ In challenging situations like expert testimony, focus on key themes and use paraphrasing to buy time, reframe questions, and craft efficient responses.
54:07 📖 The speaker shares information about his book and affirms its availability.
54:38 🌍 When presenting to culturally diverse audiences, understanding and accommodating cultural expectations is crucial.
55:38 😄 Humor can be a great tool for connection in presentations, but it can be risky due to cultural interpretations and personal tastes.
56:07 😂 If you're aiming to be funny, self-deprecating humor is the safest choice. Validate your joke with others first, have a backup plan if it doesn't land, and if unsure, avoid it.
56:37 🎤 When communicating, always have a backup plan in case your initial approach doesn't work. If you're uncertain about your plan or its backup, reconsider your approach.
57:05 🗞️ Journalists often ask spontaneous questions. To bypass rehearsed responses, ask 'why' multiple times, or ask the interviewee to provide advice, which often leads to more authentic and detailed answers.
57:34 💡 To encourage more authentic responses, ask people for advice related to the topic at hand. This adjustment in relationship often leads to more in-depth information.
58:03 👋 Ensure a proper closure to your communication, inviting further questions or interactions as needed.
Made with HARPA AI

🎯 Key Takeaways for quick navigation:
00:00 🎵 Introduction to effective speaking in spontaneous situations.
02:00 🗣️ Differentiating between planned and spontaneous speaking.
04:39 😰 Managing anxiety: Acknowledge, re-frame, and be present.
09:18 🗣️ Using questions and conversational language for comfortable communication.
16:16 🧠 Getting out of your own way: Overcoming perfectionism and self-imposed pressure.
22:07 🗣️ Communication skills are not instantly acquired; they require practice and effort.
23:42 🎮 "Dare to be dull" - embracing simplicity over striving for greatness can lead to genuine success.
24:43 🤝 See spontaneous speaking situations as opportunities rather than challenges or threats.
26:21 🎁 Engage in a partner game to practice responding spontaneously and positively to unexpected situations.
33:08 🎭 Embrace the improvisation principle "Yes and," which encourages open and positive interaction.
34:11 🧠 Slow down and actively listen to fully understand before crafting a well-structured response.
39:09 📚 Effective structures (problem-solution-benefit and what-so what-now what) enhance communication and engagement.
45:09 📢 Practice and gesture in interactive activities to improve communication skills and engagement.
46:07 🎯 Having a structure for spontaneous speaking situations is essential.
46:37 🗝️ Managing anxiety is crucial for effective speaking; greet anxiety, reframe it as a conversation, and be present.
47:07 🗣️ Four steps for speaking spontaneously: get out of your own way, give gifts (see interactions as opportunities), listen actively, and use structures.
48:14 💪 Practice is key to becoming a more compelling, confident, and connected speaker.
49:15 🤝 Addressing hostile situations: acknowledge emotions, reframe questions, and respond with confident, value-driven answers.
51:16 🌍 Engaging remote audiences requires mindfulness, using physical participation, polling features, and variety to maintain connection.
52:40 🕵️ Handling cross-examination: identify key themes, use paraphrasing to buy time, and reframe questions for more comfortable answers.
54:07 😄 Humor can connect, but it's risky due to cultural differences; self-deprecating humor is safer.
57:05 🎤 Asking spontaneous questions of media-trained individuals: Use the "why" question technique and ask for advice to get more authentic responses.

Amazing lecture. I wish you all the best with coping with your anxieties and becoming effective comunicators

He is a excellent speaker, which makes me understand ❤easily.

from the very beginning i started to love this video. Such a powerful speaker👍

This is a beautiful message! Easy to digest and quick to the point

As a proud member of AA, I have over 6 yrs public speaking experience. I prefer spontaneous vs planned, so not to give myself time to overthink or to seem scripted. I don't usually get very anxious and it gets easier every time.

Great talks indeed from communication expert Matt ABRAHAM. Thank you very much sir for your training online...

most interactive session i've ever seen on my life. although this is 9 years old video, it really makes my day... 🖤

Brilliant video for self-development. We overanalyse and evaluate when we think I want to give a great performance but if we dare to be boring , dare to face rejection therefore dare to be imperfect. Don’t use “No but…” (this is defensive), use “Yes and..” ( you can encourage someone to share more of whatever they say is strange to you).

I just received a call from a company I am applying to. They emailed me already that I didn't pass hence I didn't expect their call but someone called and I got so nervous that I had a hard time understanding what he is asking me, I think he got pissed off 😅 that's why after that call I searched immediately for this.
Since I am an introvert speaking spontaneously to anyone is a hard job for me but I'll try harder to develop my speaking skills from now on 😣✊

He has a lot of things to learn! Thankyou prof, you've done makes us perfectly ready prove our skill and braveness. The confident, the way you talked, the way you saw methods with simple practices, it was incridible.

As an ESL teacher , the tongue twister and the games are really fun and so active . Hope to attend your seminar one day