Samsungs Verdict on the Note 7 - What REALLY went wrong?
소스 코드
- 게시일 2017. 01. 22.
- The Samsung Galaxy Note 7 was one of the most popular phones of 2016. And one of the biggest recalls in world history. The phones were starting on fire. The issue was narrowed down to it being something with the battery itself. But what REALLY went wrong? Did samsung do the right thing in trying to rush the new 'safe' phones to market? Its time to find out.
Samsung Graphics can be found HERE: news.samsung.com/global/infog...
How do you feel about the Note 7? Will you be buying the Note 8? Do you trust Samsung has finally figured out their battery problems?
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"My mom says I need a girlfriend" Who needs a girlfriend when you can see these expensive beauties from the inside?
XD
Tomás - Undressing phones lol
Especially when VR por. exist xD
his mom was wrong about the girlfriend shit , he only needs a boyfriend :)
Tomás ikr
"Not because you can hurt yourself - that's totally fine and I don't care about that, but you can hurt someone else or cause damage to someone else's property, and I do care about that" - savage.
LMAO
@@WesleyKirk943 ratio
Thanks for breaking it down like this! Super insightful.
What's Inside? Love your channel!
Bernie's Channel Love your channel!
What's Inside? Makes sense you guys watch this channel:P
RaySchrantz they both live in Utah
Hi
Watching this in 2019 after he's married
Same :D
Same
Same 😂
Yup
Omg same and it makes me smile.
I love the random mom jokes 1:28
"joke"
HumorVortex Mosco joke
thesmart1 #roasted
I almost fell off my chair honestly.
HumorVortex Mosco It's was totally unexpected
the galaxy s8 better have a headphone Jack
Gabriel Umoh has
I totally agree.
Meh analogic sound is dated, digital has much better quality!
Gabriel Umoh it was already confirmed that it certainly will have a headphone jack.
Giorat23 having the headphone jack does not preclude you from using USB-C headphones. Choice is best.
People seem to forget the Ford Pinto, they knew full well the cars caught fire but decided is was more cost effective to pay out lawsuits then recall the cars.
I think a Note 7 with the battery taken out would make for quite a collector's item, no? That's probably the reason the 4% still haven't sent their Note 7s back. People are even selling the Note 7 boxes on eBay for upwards of $20. After eBay banned people from selling the phone, the boxes originally were selling for up to $60 😂
My mom says I need a girlfriend - Bend Test?
Then.. Then she will be walking around with a scratched daily driver.
ABOE Tech good to see you here buddy
ABOE screen scratch test lmao
Max
Damn look at those curves
Didnt get it
Zack must have alot of balls to keep a note 7 anywhere near his house.
itswilliamohk
I think he keeps it in a hobby grade lipo bag.
he doesn't have one
itswilliamohk those are videos he already made before he no longer have any note 7 in he's possession.
themessiah809
he keeps all of the phones he tests
aidan c. Not this one
Love the way you explain things simple for us dummies.
They should rerelease the Note 7 with new batteries that aren't deflected or made wrong. I bet millions of people would still buy it too if Samsung explains how they fixed it.
PCMasterRace that's a I was thinking
I would definitely buy it if they did that.
If I had the money.
Jonhy456 hhahahah
PCMasterRace I think they could re-release it as like a special order basis instead of picking one up at the local tech store. At this point, the evolution of tech has passed what the note 7 is capable of.
I would buy it. I still want one really bad the phone just looks really nice and the styles looks really well made.
I wonder how many people were fired because of the Note 7
The people who the batteries for them, probably making batteries for other companies to see how *EXPLOSIVE* the reviews are.
KRplus Li probably zero. They seem to persist in stupidity anyway...doing the same mistake twice.
KRplus Li You could say that they were fired literally.
Dany McJackson most of their battery division's management was fired. Samsung is very fire happy when problems happen.
after losing that amount of money they might even fire the ceo
I like you, you even mentioned iPhones having some exploding batteries as well. Albeit exponentially lower. Still it feels you have an actually unbiased opinion on tech and i honestly like that. Subscribed!
"My mom says I need a girlfriend", who needs a girlfriend if you have a 1.000 smartphones ?
Ernest Jay I’d say he should have both and reassemble all those dismantled phones, but then the IM apps (Facebook Messenger, Snapchat, WhatsApp, etc) would be blowing up with messages if she’s clingy. It drives you crazy if just the one phone keeps going apeshit with messages every 10 seconds, let alone a whole symphony of however many million phones this guy’s had.
1 phone, you may need to separate decimals and place values/values
@@johnlorenpelayo I think he is Dutch.. 🙄
The best part of your videos for me is that all difficult things are explained in a simplest way possible!! Thanks a Ton.
It's so disappointing that Samsung fucked up with this phone. It was by far my favorite phone I've ever had. I downgraded to a Note 5 and honestly I hate it. I'd switch to a different phone but I don't think I'd be satisfied with anything on the market right now anyways. Here's to hoping the Note 8 is just as great.
So far the note 7 is still unreplaceable. I really think it's the best smartphone ever made so far : stunning design, powerful and a lot of features. I completely feel you
Terra Estrahl you should have bought the s7 edge instead of the note 5
Ibrahim Banieasa iphone 5 wrecks samsung
Terra Estrahl just buy a OnePlus 3
Terra Estrahl get the note 6
These replacement models, which Samsung purportedly classified as being safe, had a prominent marking on their packaging to distinguish them from the first wave of recalled units, and render all software battery indicators with green icons. Samsung was granted special permission by Google to allow this change, as it would normally violate the requirements of the Android Compatibility Definition Document (which must be met to license Google Mobile Services software and Android trademarks) for all status bar icons to only be rendered in white.
nice copy and paste from wikipedia lol
@@UahUahUahStill nice, cuz a lot of us lazy to go read.
Excellent channel, especially this kind of video that you bring companies and devices issues to make people aware. Great job man
I had a Note7 and adored it. Today, I use a Note9 and it works like a dream. The Note7 was my first Note and it broke my heart when they recalled it. The 7 Edge was a poor replacement for it but it held me until the Note9. I still have the original box.
I loved that device and was so eagerly anticipating it, it should have been the best phone of the year by miles
loved it to the fact that after seeing this video I do still have hope that someone might actually fix its battery issue and run the device like it should
Very unfortunate of Samsung with the whole battery & recall issue
but truth be told, they took it to the chin and realized the faults that they did and stood up to it, this is very rare nowadays.
They replaced, recalled, shipped all the units, apologized globally and released the details of their own investigation, the only thing left for them to do is to come up with a Note 8 that will reclaim their customers' satisfaction & their own reputation in the mobile market
Thank you very much Jerry for all the details, you've been very informative and detailed through this whole roller coaster
Keep on undressing them phones :D
Sorry dude, I am not returning my Note 7, its a piece of antique. though its turned off and I dont use it at all
"Turned off" doesn't mean anything. It's just as dangerous. If you really want to be safe, remove the battery and throw it away to a safe place.
Mate I have taken all the precautionary steps including removing the battery, properly disposing the battery, and putting the phone in a safe
Rishabh Patel don't samsung refund for the return?
The time I purchased Note 7 with Verizon, I had insurance. I took the Note 7 to them during the first recall and they told me I had to pay $260 if i wanted to exchange. I was like.... nah. Although, I think that if was more Verizon's fault than Samsung for demanding $260
Rishabh Patel I had bought mines from offer up lol and it was T-Mobile branded so I was like fuck, T-Mobile ain't Ganna do shit for me, once the official recall was announced , I called Samsung directly and they took it back , refunded me and everything
Every tech channel made a video about this, but I'm here waiting only for Jerry's video and yet another exceptional work Jerry!
Thankyou so much for your hard work!
Quite possibly my favorite KRplus channel. Keep up the good work jerry always so informative
Interesting video and great explanation, well done. I was involved in lithium battery manufacturing myself for quite a few years and Samsungs reasons are correct. I've seen it before. As regards losses, Samsung did quantify their losses from Note7 in their final quarter accounts which ironically was their most profitable since 2013, and losses from the Note was $5.2 billion. So we can put the wild speculation behind us. Still a lot of money but nowwhere near $17 billion.
I'm using a Note 7 my friend let me borrow, I hope it doesn't explo
The other "No" dude lmao rip
The other "No" dude.
you couldn't complete the word but definitely had enough time to send the comment.
Shape Shifter no shit, thats the idea
Ultimate Gohan if your phone exploded while typing would you still press send or throw it away?
Dicks out for Harambe shouldn't you?
your videos are getting better and better! keep the awesome work 👊
Great video as always... I was looking forward to seeing this actually right after the broadcast...😂. Great job on your comprehensive explanations and in-depth analysis!!!👍
@4:15 it says "*Says the guy who just fried his fingers with lithium" to save you the trouble.
hey Jerry I've a question for you, I love your videos but why do you always switch off your phone before opening? what happens if you opened your phone with switched on? pls reply
+maneeet Singh when power is running through the device you have more of a chance of ruining it, because the power can spark the motherboard. So it's important to unplug the battery first thing.
Nate Jones he means literally unpluggin the battery from the motherboard. First he switches off the phone, takes back cover away and snaps the little lego like battery connector off from the mb
its just like your computer, in case you wanna remove your power supply unit, you will first turn of the pc and then remove that power unit, not rip it apart when its working
I think his name is Zach or Zack. The youtube channel is called jerryrigeverything as in, jerry rig everything. Now jerry rig is actually a term and describes his channel.
I know I was shocked to hear that he wasn't Jerry.
This channel is actually amazing, super informative, entertaining and high quality!
This is starting to become one of my favorite KRplus channels .... Great explanation bro !
I returned my note 7. it was such a shame to put it back in the box to return it. i loved the damn thing. finally a note with water proofing, ironman-like iris scanning, svoiceorwhatever,, etc etc. kudos to you samsung, for making the right move for recall.
i hope your 'hurry-hurry' sense taught you a valuable lesson in 2016, and hope to see the greatest note ever in 2017
"my mom says i need a girlfriend" lol wasnt expecting that xD
Jerry is a great guy. Your video is very informative and on point. Thanks for the good work.
Love your videos man!!
0:34 T-shirt in while it's snowing WTF man
"My mom says I need a girlfriend"
Dude, your videos are ALWAYS entertaining, but that made me cackle.
Great video, can't wait for the next one!
Jerry, Great review! I feel like I should be getting continuing education credit for this. I learned so much and you presented it so WELL! Keep up the great work...
Great video! Very informative and interesting.
Beautiful from the outside.
Explosive from the inside.
I can listen to you talk for days...
Very professional and well explained I admire your work.
This was a beautiful video with extremely well though out script!
"my mum says I need a girlfriend" 😂😂😂 One of the many reasons you are the best tech KRplusr around
ok. so this was some old clips right?
Indeed. I dont have any Note 7's in my possession anymore.
My go to channel for any phone related stuff. Quality is on point.
Really good video Jerry , like all of your vids, grtz from Belgium
What a good idea to disassembly Li-Ion battery on a piece of paper! 😅
Loli Bishoujo well paper is no metal right?
are you part of that 4% who hasn;t returned his note 7?
No, Mine are returned. All of this footage was shot previously.
JerryRigEverything I kept mine because from press conference they mentioned not all suffered from those battery defects & also you can tell if your Note 7 is defective if it gets overly warm while charging or running demanding app. But mine is very kool while charging or playing heavy graphics mobile games like Mobius or Duel links,will replace my Note 7 with S8 or Note 8 #top4%
just dont bring it on a plane... you will get fined severely
Kai-Zer Alcadias basically every phone gets warm when doing intensive tasks and while charging (and most of those don't end up on fire). So you can't use that alone to tell if it's gonna catch on fire.
@@JerryRigEverything the note 10 better not make the same mistake
Excellent analysis. Salute to you.
Great detail on this situation, thanks !
plz do a teardown of the apple earpods
I do have a set on my desk....
JerryRigEverything man, please rip them, gear iconx, galaxy gear vr and connect auto
JerryRigEverything temptetations temptations!! they should have used you for all those checks. By the way is there a way to contact u(private issues)
Yes please. A tear down and *throw away*. 😋😜
" My mom said I need a girlfriend " that killed me .. 😂😂😂
Great video I appreciate the info
youre the best investigate & explanation ever, Jerry
0:22 lithium ion batteries are made of layers. Onions have layers. So batteries are like onions. What next, a vegetarian phone from apple
Shrek has layers too and Shrek is made of meat
@@joexali235 batteries are meat stuffed with onions
I started reading this and I was expecting a Shrek Reference
0:20 - Ogres are like lithium ion batteries. They both have layers...
Bad jokes aside, Samsung has handled the issue quite well by issuing a full recall of this product. Really speaks to rhe integrity of their company. Still, I wish I had one, just to keep it on a shelf. They just might one day become collectable.
They only did it to avoid lawsuits tho, they dont care about the consumers
Thank Zack, yet another great video. I also share the view about the Note 7 being a safety hazard. Keep up the great work man.
You have a great sense of humor buddy! Cheers!
[INSERT GENERIC AND USELESS COMMENT DETAILING TIME ARRIVED HERE]
[insert congratulatory comment about your time of arrival here]
[Insert another easter egg comment that i put before here]
This is a really interesting and informative video, thank you. personally, I don't think I'll be able to trust Samsung after this, it's so stupid and dangerous to rush the replacements. I've just gotten rid of my note 4, it was less that a year old, due to battery issues and it's getting so hot it melted the plastic backing. i love Samsung, but the safety of their batteries worried me too much to purchase again.
Jay Dykes I did tried my oldest brother's note 4 once. And I honestly thought I was causing the phone to heat up. But it was just the device itself. And he gotten rid of it for $200 at the time.
Jay Dykes this can happen to any company. Not trusting Samsung is kinda silly. Even iPhones have exploded in the past
It could happen to any company , but it happened to Samsung , twice. I wouldn't mind buying Samsung in the future , but i get why someone won't , people have different limits and priorities concerning safety , i don't find it silly at all.
Javian Brown every Samsung phone I've had has had overheating issues, and that's with me regularly buying new batteries. To hear they're exploding is the last straw, they need to sort their battery issues out.
Yuk Foo I only use Samsung chargers dispite them being pretty expensive. I even wrap them in harder wire to protect them a little more and stop pets from getting to them. Its not cause I'm using cheap chargers or batteries or portable chargers, it's cause Samsung aren't building their products to last, even with the heavy amount I use my phone (I do all work through it) I need a phone to last more than a year for that price. I've had 4 Samsung phones and none have lasted as long as they should. I just bought the huawei mate 9 and it's so much better, battery lasts twice as long, the chord it good quality, you can't change the battery out easily but you would never need to, oh and it's like £150 cheaper with a 2 year guarantee. At this point, there isn't much reason to buy from Samsung and risk getting something dangerous when you could get a better product, for cheaper, from a smaller company.
Great video! I would have probably never remembered to check if Samsung had updated us on the whole thing tbh
Awesome work!
When he said that ''it's been his phone of choice since the Note 2''
...Note 2 ftw guys
sk yeam Nah man, note 4 for now
WTF*
Now batteries are exploding again when kept unused for long time
great video man 😀
I love your videos and your comedic style.
so there is no way to buy a "safe" battery and replace the "unsafe" ??
dislexiar That is unfortunately true.
dislexiar Both problems trace back to making the phone too small to hold a reasonable capacity for its power draw. Even the optional higher capacity back for the S5 is overly tight. They need to stop pretending all models - particularly these high end ones - must be too thin to even handle.
Still using my note 7. Had it since Aug. Not a single issue. Out of 3 million phones maybe 150 or so had an issue. Divide 3 million by 150 and you'll realize you have a better chance of dying in a car crash than something happening to your phone
Kevin Miller that's 20 000... maybe you should divide 150 by 3 million.. :)
Jimmyczech1 my bad you right...😁😁😁
Until you wake up in the morning, with your house in flames lol.
Jake Methner it's been almost 6 most and that still hasn't happened. You sound like you let other make you scared. Again you have a better chance of getting killed in a car crash but you still get in cars.
***** Yea, but if my car had an open safety recall, I would participate in it. No point in risking your safety for no reason.
thanks for the video !!!
I work in the hotel business and I've met a lot of Samsung engineers, some of them I met in Seoul, and they all said that the issue was known from the start but the heads pushed for an early release to compete with the iPhone. One guy described exactly what you show in this video, layers stuck too close to each other.
Legends watch in 2021...🤔🤔
"my mom says I need a girlfriend"
well your married now so TAKE THAT MOM 😂😂
Nice jerry keep it up,, I wish to see note 8 bcz I still waiting this miracle
This video is more informative than samsung's video about the issue. Thank you, Jerry
3:56 "You should return your phone, not cause you might hurt yourself because I don't care about that, but you might hurt someone else..."
Wait what?
3:58 AHAHHA
Great job assembling all the news from Samsung in one video
Excellent video!
"My mom says that I need a girlfriend" : that was random
So, theoretically inserting 3rd party battery in Note7 and you're good to go, right?
very informative 🔥🔥🔥💪
Awesome video👍🏻
it wasn't bad luck. They did all wrong for saving some money in the proces
Miguel Angel i don't think that's is true they don't safe money on safety that's only something Apple does and ofcourse the blame their customers for using their phone wrong
Mike De Roos it is. Second time batteries has welding issues and no thermal layer. I'm not sure about the English name (I'm spanish) but trust me. It was for saving money.
Absolutely agree with you. They pushed their luck too much, always pushing and pushing for lower cost to get maximum profit. It's okay to improve profit it's business after all, but when you keep going too far, it's just a matter of time before something goes wrong.
I wonder if this will convince them to give us removable batteries again. If the Note 7 had replaceable batteries, they could've just shipped off everyone a brand new one, without losing out on the entire cost of the phone :p Either way, 10 years from now people are gonna be like "remember the big Note 7 fiasco?" :p
haha no, glad they didn't return to removable batteries.
and I love your videos, thank you!
Jerry at the ring explaining with images and videos the truth! thank you
1:29 randomly says "my mom says I need a girlfriend" 😂😂😂
I am the stupid 4%
Alfonso Guerrero Me too. Got all 4 Colors of the 1st edition. I would never ever return them.
The battery story is a lie still kept up again: How can a battery explode before finding the real reason: SNAPDRAGON 821 😡😡😡 - Exynos-Devices never burnt ever.....🤔
Awesome video!!!
I was curious why that happened to the Note 7, thanks for the video!
so early REPLY JERRY
wasssup!
JerryRigEverything I can't believe it I love you man keep it strong!
*Samsung will probably schred all these note 7 :(*
no they just refurbished and renewed every one of them and produced the galaxy Note FE
Notifications from u never disappoint
Very Nice Video Jerry
I am a HUGE Note fan, and although it pained me significantly, almost like giving up a Child, I sadly returned my Note 7 too. It was the best phone I have ever had. I did it not because I felt endangered, I did it to try and help Samsung protect their brand. Another great video Z!
Haha i came back from MrWhoseTheBoss latest
love your videos sir.. you are the man haha
I feel ya Zack my mom says the same thing. Also thanks for the break down explanation!